Effective Date: January 1, 2026 Website: theniclab.com

At The Nic Lab, your privacy is something we handle with the same care and precision we apply to everything else — straight, clean, and no hidden ingredients. This Privacy Policy explains exactly what personal information we collect, how we use it, and how we keep it protected. Please read it carefully before using our website or placing an order.

01 — INFORMATION WE COLLECT

When you visit theniclab.com, create an account, place an order for ZYN nicotine pouches, or sign up for our newsletter, we may collect certain personal information necessary to process your request and provide you with the best possible experience. This includes your full name, email address, phone number, billing and shipping address, date of birth for age verification purposes, and payment details. We may also collect non-personal data such as your browser type, device information, IP address, and browsing behavior on our site through the use of cookies and similar tracking technologies.

02 — AGE VERIFICATION & DATA COLLECTION

The Nic Lab sells nicotine-containing products including ZYN nicotine pouches which are strictly intended for adults aged 21 and over. As part of our commitment to responsible retailing, we collect date of birth information at the time of account registration or checkout to verify that all customers meet the minimum legal age requirement. This information is used solely for age verification purposes and is handled with the highest level of care and confidentiality.

If you do not meet the minimum age requirement in your jurisdiction, you are not permitted to use our website or purchase our products. Any accounts found to belong to underage users will be immediately deactivated and all associated orders cancelled.

03 — WHEN DO WE COLLECT YOUR INFORMATION?

We collect information from you at several points during your interaction with our website — including when you register for an account, place an order, subscribe to our newsletter, fill out a contact form, or interact with our website in any other way. Every piece of information we gather serves a specific and transparent purpose — and that purpose is always to serve you better and ensure a safe, compliant shopping experience.

04 — HOW WE USE YOUR INFORMATION

The information we collect is used exclusively to provide you with the best possible shopping experience at The Nic Lab. Specifically, we use your data to:

  • Verify your age and eligibility to purchase ZYN nicotine pouches and related products
  • Process and fulfill your orders accurately and on time
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your customer service inquiries and support requests
  • Send you updates about new ZYN product arrivals, restocks, and exclusive deals — only if you have opted in to receive them
  • Improve our website performance and overall shopping experience
  • Comply with applicable laws and regulations governing the sale of nicotine products

We do not sell, rent, trade, or share your personal information with any third party for their own marketing purposes. Ever.

05 — HOW WE PROTECT YOUR INFORMATION 🔒

Protecting your personal and financial information is a responsibility we take very seriously. The Nic Lab website uses industry-standard SSL encryption to ensure all data transmitted between you and our site is fully secure. Your personal information is stored on secured, access-controlled servers and is only accessible to a limited number of authorized team members who are required to maintain strict confidentiality.

All payment transactions are processed through a fully encrypted, trusted third-party payment gateway. Your financial information is never stored directly on our servers — not now, not ever.

06 — COOKIES 🍪

Our website uses cookies to enhance your browsing experience, remember your preferences, and help us understand how our customers interact with our store. Cookies allow us to continuously improve our website so your experience keeps getting better every time you visit.

We use cookies to:

  • Keep your shopping cart and session preferences saved between visits
  • Remember your login details for faster, more convenient access
  • Analyze site traffic and user behavior to improve our platform
  • Serve relevant advertising through trusted third-party partners

You may choose to disable cookies through your browser settings at any time. However, please note that doing so may affect certain features of our website — including the ability to complete a checkout. By continuing to use theniclab.com, you consent to our use of cookies in accordance with this policy.

07 — THIRD-PARTY DISCLOSURE

We do not sell, trade, or transfer your personally identifiable information to outside parties without your knowledge — unless those parties are directly involved in operating our website, processing your ZYN orders, verifying your age, or delivering your package. All third-party partners we work with are contractually required to keep your information confidential and are strictly prohibited from using it for any independent purpose.

08 — THIRD-PARTY LINKS

Our website may occasionally contain links to external third-party websites or platforms for your reference and convenience. The Nic Lab has no control over the content, privacy practices, or terms of those external sites. We are not responsible for them and encourage you to review the privacy policies of any third-party websites you visit independently of ours.

09 — GOOGLE SERVICES

The Nic Lab uses Google services including Google Analytics and Google AdSense on our website. Google, as a third-party vendor, uses cookies to serve relevant advertisements based on your prior visits to our site and other sites across the internet. You may opt out of personalized advertising at any time by visiting Google Ad Settings. For more information on how Google collects and uses your data, please visit google.com/policies/privacy/partners.

We have implemented the following Google services:

  • Google Analytics for traffic and behavior reporting
  • Third-party remarketing and audience analytics

10 — CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CalOPPA)

In full compliance with CalOPPA, The Nic Lab agrees to the following:

  • Users can visit our website anonymously
  • Our Privacy Policy link is clearly accessible and can be found on this page
  • Users will be notified of any privacy policy changes via this page with an updated effective date
  • Users can update or change their personal information by logging into their account or contacting us directly

11 — DO NOT TRACK SIGNALS

We honor Do Not Track (DNT) signals. When a DNT browser mechanism is in place, we do not track users, plant cookies, or use advertising. We also do not allow third-party behavioral tracking on our website.

12 — COPPA — CHILDREN’S ONLINE PRIVACY PROTECTION ACT

The Nic Lab is a nicotine product retailer strictly intended for adults aged 21 and over. We do not knowingly market to, target, or collect personal information from individuals under the age of 13 — or any individual who does not meet the minimum legal purchase age for nicotine products in their jurisdiction. If you believe an underage individual has submitted personal information to our site, please contact us immediately so we can take prompt and appropriate action to remove that information from our records.

13 — REGULATORY COMPLIANCE

As a retailer of ZYN nicotine pouches and related nicotine products, The Nic Lab is committed to full compliance with all applicable federal, state, and local regulations governing the online sale and marketing of nicotine-containing products. This includes but is not limited to age verification requirements, advertising restrictions, and labeling regulations. We reserve the right to cancel any order that cannot be verified as compliant with applicable regulations in the customer’s jurisdiction.

14 — FAIR INFORMATION PRACTICES

We are committed to the Fair Information Practices Principles. In the event of a data breach, The Nic Lab will take the following responsive actions:

  • Notify all affected users via email within 7 business days
  • Post a clear and transparent site notification within 7 business days
  • Provide straightforward guidance on the steps affected individuals should take to protect themselves

We support the individual redress principle — meaning you have the right to pursue legally enforceable rights against any data collector or processor who fails to comply with applicable privacy laws.

15 — CAN-SPAM ACT

In full compliance with the CAN-SPAM Act, The Nic Lab agrees to the following:

  • We never use false or misleading subject lines or sender information in our emails
  • We clearly identify all promotional messages as advertisements
  • We include our physical business address in all email communications
  • We honor all opt-out and unsubscribe requests promptly
  • We include a clear and functional unsubscribe link at the bottom of every marketing email

If you wish to stop receiving marketing emails from The Nic Lab, simply click the unsubscribe link at the bottom of any email we send and we will remove you from our mailing list immediately — no questions asked.

16 — YOUR RIGHTS

You have the right to access, update, correct, or request the deletion of any personal information we hold about you at any time. If you wish to exercise any of these rights or have any concerns about how your data is being handled, please contact us directly using the information provided below. We are committed to responding to all legitimate data requests promptly and transparently.

17 — CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or regulatory obligations related to the sale of nicotine products. Any updates will be posted on this page with a revised effective date and will take effect immediately upon publication. We encourage you to review this page periodically to stay informed. Your continued use of theniclab.com following any changes constitutes your acceptance of the updated Privacy Policy.

CONTACT US 💌

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please don’t hesitate to get in touch:

The Nic Lab